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Training Evaluation (Part 1) (Purpose (Determine whether a HRD programme…
Training Evaluation (Part 1)
Benefits
Provides feedback to the trainer
Matching training costs with desired outcomes
Ensures accountability
Definition
Training evaluation is the systematic collection of descriptive and judgmental information necessary to make effective training decisions related to the selection, adoption, value and modification of various instructional activities.
Purpose
Determine whether a HRD programme is accomplishing its objectives
Identify the strengths and weaknesses of HRD programmes which can lead to changes, as needed
Determine the cost-benefit ratio of an HRD programme
Identify which participants benefited the most or least from the HRD programme
Gather data to assist in marketing future HRD programmes
Establish a database to assist management in making decisions
Parties Involved
Trainee
Line Manager
Senior Management
Trainer
Training Manager
Data Collection Methods
Interview
Having a conversation with one or more individuals to assess their opinions, observations and beliefs.
Questionnaire
A standardised set of questions intended to assess opinions, observations and beliefs.
Direct Observation
Observing a task or a set of tasks as they are performed and recording what is seen.
Tests and Stimulations
Structured situations to assess an individual’s knowledge or proficiency to perform some task or behaviour.
Archival Performance Data
Makes use of existing information such as files and reports.
Data Collection Factors
Reliability
Looks at the consistency of results and the freedom from error and bias in a data collection method.
Validity
Whether the data collection method actually measures what we want it to measure, that is whether are we hitting the right target.
Practicality
How much time, money and resources are available for an evaluation method.
4 Ethical Issues
Informed Consent
Withholding Training
Confidentiality
Pressure to Produce Positive Results