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OB WEEK 4 :star: (Values (Enduring personal beliefs (What is important,…
OB WEEK 4 :star:
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Transition
From values to attitudes
Attitudes - persistent tendency to feel or behave in a particular way, characterised by persistence, valence (positive or negative) and direction
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Attitudes
Functions of attitude
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Attitudes can be changed
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Change attitudes by providing more information, involving dissatisfied people to improve situation
Job satisfaction
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Connected to job content, pay, promotion, supervision and coworkers
Influenced by personal values (e.g. money, autonomy)
Influences outcomes of productivity, turnover, absenteeism, mental and physical health
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Attitudes influence behaviour, management can influence attitudes
Organisational Culture
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If people hold the same values for a long time, can be called culture
Dimensions of National Culture (Hofstede, 1980)
- High vs Low Power Distance
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- Individualist vs Collectivist
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- Masculinity vs Femininity
Tendency towards achievement, status, care for others, quality of life, etc.
- High vs Low Uncertainty Avoidance
Preference for structured situations, ambiguity
Tendency for thrift, perseverance, tradition, fulfilling social obligations
In order to work effectively, we must understand what shapes behaviour (i.e. culture's impact on individuals)