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Physiotherapy Private Practice X (New patient - initial consultation (no…
Physiotherapy Private Practice X
New patient - initial consultation
no referral - walk in
receptionist books patient in for an appointment
receptionist blocks off 5 minutes at the end of every consultation for note taking
receptionist checks ALL consultations have a 5 minute block off period for any appoints for that day or the next.
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client appointment day
client is running on time.
Physiotherapist is running on time
physiotherapy appointment starts/ends in 30 minutes
clinical note taking achieved in 5 minute block off period
physiotherapist is running late
does not finish consultation in 30 minutes
is there a patient booked next?
2 more items...
client does not turn up
client is running late.
physiotherapy appointment starts later into the 30 minutes
does not finish consultation in 30 minutes
is there a patient booked next ?
2 more items...
Doctors referral
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Surgical referral
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pre-existing client - general consultation
Patient asks physiotherapist to book appointment
physiotherapist books appointment for client at the end of the consultation
notifies receptionist he has made an appointment
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Does
not
notify receptionist that appointment was booked.
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Patient calls reception to book an appointment
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