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Building Long Term Success Block 3 (Leadership leadership # # # # #…
Building Long Term Success
Time and innovation
Short term
Extension of current product
Quick returns
Medium term
Recreation
Investment required
Long term
New approach
Higher risk
Cycles
Economic waves
Vicious circles
Negative
Virtuous circles
Positive
Value
Innovation to increase value
Organisational culture
Valued workforce
Nurtured employees
Innovative creations
Timescales
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Innovation for the future
Somethings 'worth'
External / Internal value
Balancing stakeholders wants
Politics
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Power dynamics
Political astuteness
Interpersonal skills
Political games
Varied interests & values
Accounting for values
CSV
Profitable business activities
Meeting societal needs
Financial value
Performance management / appropriate methods
Financial statements
Good quality
Aid in decision making
CSR
Philanthropy / charitable
No link to profits
Employee relations
Interactions between employee - employer
Contarcts
Law
Organisational policies
Employee inclusion
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Empowerment era
Flexi working
Staff development
Motivation
Maximise productivity
Employers increased power
Reduced unions
Impacted employee rights
Government promotes economic growth
Pro business policies
Change management
Future planning
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Continuous improvement
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Supervision / Monitoring
Innovation success
Resistance
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Clear vision
Communication is key
Quality
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Measure expected V actual outcome
Objective
Histogram etc
Subjective
Quality gaps model
Service experience
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Fit for purpose
Long term viability of business
Cost of production
Customer satisfaction
Bad reputation business DO not last
Operational Risk
Harmful event - negative consequences
Risk assessment
Risk mitigation
Financial implication
Resilience / continuity
Managing and recovering
Relationship Marketing
Brand relations
Customer focused
Repeat custom
Social media
Emotional triggers
Response to feedback
Business to business
Managing Crisis
Preparedness
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Ability to respond
Processes implemented
Innovative approaches to remain resilient
Communication with all stakeholders
Social media awareness
Potential for significant damage
Leadership
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Future thinking
Creation vision
Followership
Innovation
Change
Empowerment
Trust
Inspiration
Influential
