Please enable JavaScript.
Coggle requires JavaScript to display documents.
Conflict Management Stages (Step 2 Define the Problem (Define both content…
Conflict Management Stages
Step 1 Set the Stage
Fight in private
Don't fight about past issues or family members
Step 2 Define the Problem
Define both content and relationship issues
Define the problem in specific terms
Focus on the present
Empathize
Avoid mind reading
Step 3 Identify your goals
Ask yourself what you want to gain or give up
Step 4 Identify and evaluate your choices
weigh the cost and rewards
avoid win lose situations
Step 5Act on the selected choice
Act on the choice mentally
Decide if it feels right
Step 6 Evaluate the Choice
Make sure choice is going to work
Think of it in different perspective
If not reenter the conflict stages
Step 7 Wrap It Up
Still work to be done
Learn from the process
attack you negative feelings