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Long Term Success : (Operations cogs 2 (Strategy (Short Term (Business…

- - - - Business life cycle
      - Product life cycle #
    - - Waves of economics
      - Virtuous cycle
        
        CSV (Porter and Kramer, 2011) #
        
        Competitive advantage
        
        Social issues
        
        Profit
    - - Innovation culture # #
- - - - Inclusion/participation #
      - Well-being and productivity
  - - - Leadership
      - Control measures
        
        Resistance
        
        8 Step process
        
        Techniques
        
        Diffusion of innovation
        
        Change one unit
- - - - Must think short AND long term #
- - - - Internal #
        
        Types of employees
        
        Corporate communication
      - Business to business
        
        Relationship States and Mitigation Mechanisms
        (Zhang et al, 2016) #
      - Customer
        
        S-D Logic (Vargo and Lusch, 2004)
        
        Life cycle (Baines et al, 2017) #