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Stages of Conflict Management (Step 2: Define The Conflict (Discuss what…
Stages of Conflict Management
Step 1: Set The Stage
Set a time where you're both able to give your arguments
Keep the argument in private
Don't bring up past unrelated situations. Stay on topic
Step 2: Define The Conflict
Discuss what the conflict is
Define the problem in specific terms
Focus on the present
Empathize things
Avoid mind reading
Step 3: Identify Your Goals
Goals you want to have after the issue is potentially resolved
Want to avoid breaking up
Want to have greater freedom in relationship
Step 4: Identify and Evaluate Your Choices
Brainstorm ideas of how to resolve the conflict
Avoid Win-Lose scenarios. Aim for Win-Win scenarios
Examine pros and cons of choices
Step 5: Act on the Selected Choice
First act on the choice mentally. Are you truly okay with the choice?
If you are comfortable, act on the choice and follow your word
Step 6: Evaluate the Choice
Did the choice you chose to try and fix the conflict work?
Are you still comfortable?
Was this choice worth it? Is it still worth it?
If no to any of these, you should re-evalulate the conflict
Step 7: Wrap It Up
If things are still not resolved, perhaps there are other conflicts not being looked at. Considering looking further.
Don't hold your true feelings back. If you are uncomfortable with the choice that was made to fix it, say something.
Don't allow this process to undermine either party's self esteem
