2.4 MOTIVATION
The intrinsic and extrinsic factors that stimulate people to take actions that lead to achieving a gaol
extrinsic motivtaion
comes from external rewards associated with working on a task, for examples pay and other benefits
intrinsic motivation
comes from the satisfaction derived from working on and completing a task
indicator of poor staff motivation
absenteeism
lateness
poor performance
accidents
labour turnover
grievances
poor response rate
Motivation in practice
payment or financial reward systems
salary
wage
time-based wage rate
piece rate
commission
performance-related pay and bonuses
profit-related pay
employee share-ownership schemes
fringe benefits (perks)
annual income that is usually paid on a monthly basis
payment to a worker made for each hour worked
a payment to a worker for each unit produced
a payment to a sales person for each sale made
a bonus scheme to reward staff for above-average work performance
a bonus for staff based on the profits of the business - usually paid as proportion of basic salary
Non-financial methods of motivation
job enlargement
job enrichment
job rotation
team working
empowerment
attempting to increase the scope of a job by broadening or deepening the tasks undertaken
attempting to motivate employees by giving them opportunities to use the full range of their abilities
the practice of moving employees between different tasks to promote experience and variety
production is organised so that groups of workers undertake complete units of work