Five Principles of Conversation (Conversation is Dialogic (Acknowledge the…
Five Principles of Conversation
Conversation is a Developmental Process
Second step you usually provide some kind of feedforward, which gives the other person a general idea about the focus of the conversation.
Third step, is the business step, the main focus of the conversation.
The first step is to open the conversation, usually with some kind of greeting.
Fourth step, is feedback, you reflect back on the conversation.
The fifth and last step, reveals how both participants are satisfied with the conversation.
You should say what you know or believe to be true.
Asks that you talk about what is relevant to the conversation.
Requires you to only be as informative as necessary to communicate your meaning.
Requires that you be clear, avoid ambiguities.
Conversation is Dialogic
Avoid negative criticism
Acknowledge the presence and importance of the other person
Dont change the conversation to get someone to say something positive about you.
Demonstrate respect for the other person
Allow the other person the right to make his or her own choices without coercion.
Avoid manipulating the conversation
Ask for opinions, suggestions, and clarification.
Is where only one person speaks and the other listens.
Keep the channels of communication open
Display willingness to listen, give cues that let the speaker know you are listening,
Each person is both speaker and listener.
Conversation is usually polite
Maxim of Approbation
Refers to praising someone or complimenting a person in some way.
Maxim of Modesty
Minimizes any praise that you might receive.
Maxim of Generosity
Helps to confirm the other persons importance.
Maxim of Agreement
Refers to your seeking areas of agreement.
Maxim of Tact
You do not impose on others or challenge their right to do as they wish.
Maxim of Sympathy
Expression of understanding, sympathy, and empathy.