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Intercultural competence (Foundation (Teamwork Competency (Demonstrating…

- - - - Open mindeness
      - Self Monitoring
      - Reserved judgement
      - Self Esteem
      - Social relaxation
      - Empathy
  - - - Apropriate self disclosure
      - Behavioural flexibility
      - Interaction management
      - Message skills
  - - - Cultural awarenes
      - Self awarenes
- - - - & Motivating employees with different Values & Attitudes
      - & Appreciationg unique Cultural Characteristics
  - - - in Active Listening
      - in Verbal Comunication effectively
      - in Written Communication effectively
    - - & Interpreting non verbal communication
        
        .
      - a variety of computer based information ressources
  - - - Motivation & Emotion
      - Personality & Attitudes
    - - Assessing & Establishing developpemental, life related & work related goals
- - - - Cultural Empathy
        
        Emotional understanding of cultural sensitivity
    - - Polycentrism (openness)
        
        Non-jugmentalness and stereotype avoidance
    - - Tolerance for ambiguity
        
        Acceptance of uncertzinty & culturally vague situations
    - - Emotional strength
        
        Regulation & control of emotions
  - - - Meta-communication and linguistic accomodation
    - - Context sensitivity and active listening
    - - Networking and social contact enhancement
    - - Capacity of adapting action and behaviour
  - - - Respect for otherness
        
        Conscious value & Acceptence of others cultural differences
    - - Contextual understanding
        
        Full comprehension & faithful interpretation of meaning
    - - Knowledge Discovery
        
        Intelectual curiosity about other cultures
    - - Cultural Mindfullness
        
        Cultural inteligence & cultural risk awareness
- - - - How
        
        are conflicts resolved, decisions made, and problems solved in this culture ?
        
        are relationships established and maintained in this culture ?
        
        has the outlook on life in a given culture been shaped by history ?
      - What
        
        motivates people in this culture, and how is performance rewarded ?
        
        specific business or industry knowledge do I need when conducting business on this context ?
        
        general knowledge about culture do I need to aquire ?
      - Where does one get the necessery information about this culture, and what ressources are at my disposal ?
      - Are there people in my organisation who can offer insights into other cultures, and how is that information stored and accessed ?
    - - What
        
        cultural values, beliefs & attitudes ?
        
        aspects of which cultures have formed who I am ?
        
        behaviours/attitudes do I engage in that might damage buisness relationship ?
        
        Situations/behaviours make me feel comfortable/uncomfortable
        
        attitudes/behaviours & assumptions do I have that are helpful in cultivating cross cultural buisness relationship ?
      - How
        
        adaptable and tolerant of ambiguity am I
        
        can I increase my capacity for cross-cultural learning ?
        
        do these aspects affect the way I manage and/or do buisness ?
        
        are my values/beliefs and attitudes reflected in my behaviour
    - - How
        
        Can I improve my ability to work in intercultural situations ?
        
        can I continue to refine and improve my skils ?
        
        do I translate my awareness and knowledge into skills ?
        
        do we adapt our business practices or managment skills to a particular culture or situation ?
    - - Tolerating ambiguity and complexity
      - Exercising patience
      - Avoiding quick judgments
      - Pursuing learning
      - Challenging assumptions
    - - What
        
        are the needs and expectations of my counterparts, tacit or open?
        
        cultural disconectes are affecting the interactions between me and my counterparts ?
        
        values migth my counterparts be expressing in their behavoiurs ?
        
        is our cultural commun ground ?
        
        could the cultural prefeference of my counterparts be ?
      - How
        
        can we build and maintain trusting relationship with one another ?
        
        do these needs and expectations affect the way my counterparts do buisness ?
        
        willing are my counterparts to learn about my cultural preferences?