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Using Verbal Messages Effectively (Avoid Intensional Orientation…
Using Verbal Messages Effectively
Avoid Intensional Orientation
Extensional
Tendency to look first at how the person actually exists and then at labels.
Intensional
Tendency to first view people on what they look like, and how they are talked about without looking at how they actually exist.
Avoid Allness
Avoid thinking that you have said everything that there is to say about something.
Avoid Fact-Inference Confusion
Fact
Making a statement about something you have personally observed.
Inference
Making a statement about something you have NOT personally observed.
Avoid Indiscrimination
Indiscriminate
Focusing on a classes of individuals and fail to see each one as unique.
Index
Spoken or mental subscript that identifies each individual in a group.
Avoid Polarization
The tendency to look at the world and to describe it in terms of the extremes.
Avoid Static Evaluation
Static Evaluation
Retain an evaluation of a person despite the inevitable changes in the person.
Date
Mentally date your statements and evaluations.