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Building Long- Term success (Quality management (QC control tools…

- - - - Tangible
      - reliability
      - Responsiveness
      - Assurance
      - Empathy
- - - - Measurement Choices
        
        Faire Value
        
        Deprival value
        
        Historical cost measures
      - Measuring options
        
        Combination of options
        
        Extension of measurement window
        
        GAAP profit
        
        Market
      - Accounting terms
      - Physical characteristics
      - Financial reporting
  - - - Reconceiving product/market
      - Redefining productivity in value chain
      - Enabling local cluster development
    - - Impediments
        
        Government policies
        
        cultural norms
        
        Societal conditions
      - Collective impacts
        
        Common agenda
        
        Measuring results consistently
        
        Mutual reinforced activities
        
        Continues communication
        
        Back bone organisation
- - - - Commitment
      - Trust
      - Norms
      - Dependence
    - - Transitional
      - Damaged
      - Transactional
      - Communal
  - - - Awareness
      - Exploration
      - expansion
      - Commitment
      - Dissolution
- - - - Innovators
      - Early adopters
      - Early majority
      - Laggards
    - - Human dimension
      - Kotter's 8 step process