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Long-term success (Innovation (Risks when innovating (Identify hazard,…
Long-term success
Innovation
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Quality
Quality techniques, e.g six sigma
Quality tools e.g Histogram, pareto chart, checklist, cause and effect
Manage quality issues e.g waste, late delivery, production, defective goods.
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Organisation
Internal marketing
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Brand champions, agnostics, cynics, saboteurs
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