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(Consequences (Clear (Unambiguous), Predictable (they can expect them),…
Consequences
Clear
Unambiguous
Predictable
they can expect them
Logical
they make sense
Fair
proportioned
Structure &
Predictability
feeling of Control
know what's Next
Principles
Respect them
treat as treat Adults
Not good enough to make
people speak when they raise hands
Demotivate the
use of hands
ask regularly if there are questions
take regular time to
check raised hands
Look all
in the eyes
move when you talk