Please enable JavaScript.
Coggle requires JavaScript to display documents.
BUSINESS MANAGEMENT GLOSSARY CHAPTER 3 (Business Environment (refers to…
BUSINESS MANAGEMENT GLOSSARY CHAPTER 3
Business Environment
refers to the surrounding condition in which the business operates. it can be divided into two broad categories: Internal and External
Internal Environment
sometimes called the macro-environment, includes those factors which the business has a degree of control.
External Environment
includes those factors over which the business has little control. it may be further divided into two categories: operating and macro.
Operating Environment
sometimes called the task environment, refers to the specific outside stakeholders with whom the business interacts in conducting its business.
Macro Environment
is made up of the broad conditions and trends in the economy and society within which a business operates.
Business Activity Statement (BAS)
records a businesses claims for input tax claims and accounts for GST payable.
Goods and Service Tax (GST)
is a broad-based tax of 10 percent on the supply of most goods and services in Australia
Workplace Diversity
refers to teh multitude of individual differences that exist among people in the workplace.
Economic conditions
refers to the set of influences that relate to economic activity, including interest rates, wages, unemployment, exchange rates and inflation.
Interest Rates
is the price charged or paid for the use of money that has been deposited or borrowed.
Tax Rate
is the percentage of income or the value of a good, service or asset paid as tax.
Technological Issues
refers to the issues relating to the growing use of tools, technique or systems by businesses to solve problems or serve a purpose.
Globalization
is the effect of hi-tech communications, lower transport costs and unrestricted trade and finical flows turning the whole world into a single market, producing more integrated global economic systems.
Offshoring
is the practice of moving some of a business' processes or services to the same or another business located overseas.
Corporate Social Responsibility
refers to managing a business in such a way that the broader social welfare if the community, including its employees, customers, suppliers and the environment, is take into consideration when making business decisions.
Exchange Rates
is the price of one country's currency in terms of another country's currency
Triple Bottom Line
refers to the economic, environmental and social performance of a business.
Customers
are the people who purchase goods and services from a business, expecting high quality and competitive prices.
Competition
are the other businesses or individuals who rival, or competing, goods or services to ones offered by the business.
Competitive Advantage
is the ability of a business to develop strategies that ensure, it has an 'edge' over competitors.
Suppliers
are those businesses or individuals that supply the materials and other resources that businesses need to conduct its operations.
Supply Chain
is the range of suppliers from which the business purchases materials and resources.
Special Interest Groups
are groups of people who attempt to directly influence or persuade a business to adopt particular policies or procedures.
Environmental Lobby Groups
are special interest groups that promote environmental issues to the public, government and businesses.
Business associations
are organisations that support business through provisions of training and education programs, advice and information
Unions
are organisations formed by employees in an industry, trade or occupation to represent them in efforts to improve wages and working conditions.