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Internal Organisational Environment (The Functions of Management…
Internal Organisational Environment
The Functions of Management
Coordinating
Delegating
Controlling
Motivating
Directing
Staffing
Organising
Communicating
Planning
Evaluating
Organisational Chart
The Interpretation of Organisational Charts
Types of Organisational Charts
General Rules for Creating Organisational Charts
Benefits of Organisational Charts
Limitations of Organisational Charts
The Responsibilities of Management
Responsibility towards Society
Responsibility towards Customers
Responsibility towards Employees
Responsibility towards Government
Responsibility towards Owners or Shareholders
Characteristics of a Good Leader
Leadership Styles
Laissez-Faire Leadership
Transformational Leadership
Democratic Leadership
Other Leadership Styles
Autocratic Leadership
Sources of Conflict in an Organisation
Intrapersonal Sources
External Sources
Interpersonal Sources
Industrial Conflict
Organisational Sources
Grievance Procedure
Strategies for Internal Conflict Resolution
Strategies to Handle an Industrial Conflict
Strategies Used by Employers to Gain an Upper Hand
Strategies Used by Employees to Gain an Upper Hand
Trade Unions
Guidelines for Good Management and Staff Relations
Role of Teamwork in an Organization
Advantages and Disadvantages of Teamwork
Communication Process and Strategies for Effective Communication
Communication Process
Importance of Effective Communication
The Flow of Communication
Strategies for Effective Communication
Definition and Types of Communication
Individual Needs That are Satisfied Through Employment
Maslow’s Hierarchy of Needs
Application of Maslow’s Theory in the Workplace