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CHAPTER 6 (KNOWLEDGE APPLICATION (organizational level (re-use situation,…
CHAPTER 6
KNOWLEDGE APPLICATION
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Characteristic
how effective person find finding, understand & make use of knowledge
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organizational level
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jobs
record meeting, email xchange, conversation
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knowledge
repository
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content
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meta codnitive
learning, thinking, problem solving
KNOWLEDGE REUSE
introduction
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ROLES
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retrieve, understand & apply knowledge