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Professional Email Basics (DON'T (make mistakes: spelling, grammar,…
Professional Email Basics
Basic rools
Make sure you have an email address that is professional looking
Writing is 1%inspiration and 99% elimination. Louis Brook
Subject line
DO:
Clear and brief
Best- 25 characters, ~3-5 words
DON'T:
Greeting
Email Text (body)
Introduction
Name + Position/organisation
Pronoun
Development
WH Questions
Conclusion
Should include words of appriciation
Closing
DON'T
make mistakes: spelling, grammar, punctuation, capitalization
Complain or blame
Send until cheked
Use passive voice
Exclamation, point more, than one time
DO
Focus on precision
Use active voice
Use comma: for, and, but, or, yet, so
Types
Introsuctions Emails
Announcement Emails
"I am skilled at"
"This skills will be good for"
Reasons for introduction
Types Communication
Low context
Concise - Facts
Straight forward - Logic
Efficient - Directness
Hight Context
Non-explicit
Descriptive
Longer emails