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Learning Modules (Use Targeted Communication Skills to Build Relationships…
Learning Modules
- Use Targeted Communication Skills to Build Relationships
- Communicate effectively with clients and staff
- Contribute to the implementation of effective communication strategies
- Use specific communication techniques to maintain constructive interaction
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- Identify communication strategies to build relationships with clients who are involuntary or present communication challenges
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- Assist customer to articulate needs
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Implement and Monitor WHS Policies, procedures and Programs to meet Legislative Requirements
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