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Chapter 2 (Literature review) (Relevant technologies (IBM Watson, Siri,…
Chapter 2 (Literature review)
Different types of Software Robotics
RPA (Robotic Process Automation)
Virtual Assistant (Siri, Alexa)
Sources
Journal articles
Articles
Online magazines
Relevant technologies
IBM Watson
Siri
Alexa
x.ai
Theories
Small and medium enterprises
Find out cost of software to be implemented
Research Methods
Semi-structured interviews
Observation
Literature review
Questionnaire