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Chapter 5: Listening (Misconception about Listening (Remembering - The act…
Chapter 5: Listening
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Types of Listening
Task Oriented listening - A listening style that is primarily concerned with accomplishing the task at hand
Questioning - An approach in which the receiver overtly seeks additional information from the sender.
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Relational listening - A listening style that is driver primarily by the concern to build emotional closeness with the speaker.
Critical listening - is to go beyond trying to understand and analyze the topic at hand and instead to assess its quality.
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