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Enterprise Applications (Supply Chain Management Systems (enable (better…
Enterprise Applications
Enterprise Systems
based on a centralized database
connecting
manufacturing and production
finnance and accounting
sales and marketing
human resources
supported by
Enterprise Software
which allows
business processes definition
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numerous benefits
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which is exemplified by
IBM
Infor Global Solutions
Oracle
Microsoft
SAP
help
provide firmwide information
improving management decision making
respond rapidly to customer requests
#
Supply Chain Management Systems
enable
better decision making concerning
producing
shipping
purchasing
reducing of
uncertainty
bullwhip effect
automation of the information flow among members
include software for
supply chain planning
supply chain execution
are enhanced by Internet Technology by providing
connectivity for organizations
improved communication among SC members
Customer Relationship Management Systems
provide
customer-facing processes integration and automation
enterprise-wide view of customers
customer examination from a multifaceted perspective
integrating
customer service
sales
marketing
are supported by software packages
which contributed to
add social networking capabilities
deepen intractions with customers
utilize data from social networking websites
require
large new software investments
careful assessment on how the perfomance will be enhanced
extensive organizational change
attention to data
are now
more flexible
web-enabled
capable of integration with other systems
able to run in
cloud infrastructures
mobile platforms
are
can change the way enterprises work
increasing operational efficiency
include
include
include