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Figure 4: Uber London's Products/Offerings (Private Hire Car Operator,…

- - - - Customer Feedback = poor
      - Hidden charges
      - Unhappy Drivers
      - Safety Issues - drivers working 40 hrs+ :no_entry:
      - Adverse Publicity
      - Public bodies scrutinising
      - Union involvement
      - Employee Rights
      - Number of competitors (London Black cabs/Gett/Hailo)
      - Loss of License to operate :no_entry: #
- - - - JUST EAT
      - Deliveroo
      - Restaurants in-house delivery services
      - New Entrant (during 2018)
        
        Gett