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Core Interaction: observation / inspection (How to design core…
Core Interaction: observation / inspection
What is observation?
Error
Mistake
Behavior
Incident
Accident
How to increase the quantity?
How to make it matter more?
Need for connection / Law of consesus:
See the ones done by other people
How to make it easier?
What is inspection?
Check
Audit
Monitoring
Checklist
Inspection
control
Walkaround
What is the quality of it?
Three principles:
Start with core value unit
The design of the platform’s features, functionalities, and management should stem from the design of the core interaction.
Build core interaction around the core value unit
What gets exchanged in the platform and what doesnt'?
What is the currency of core value unit?
On Quora, votes also lead to the accumulation of credits that can be used to promote more
The effectiveness of an incentive should be measured by its ability to power the core interaction and drive higher value creation on the platform.
How to design core interaction?
1 For a particular platform, what is the core value unit? What is the unit of supply on the platform that defines value for its users?
2 Who is the producer?
3 How does the producer create the core value unit?
4 Who is the consumer?
5 How does the consumer consume the unit?
6 How is the quality of the unit determined?
7 What is the filter used to serve the unit to the consumer? Location (site), Type, Time,
8 What consumer actions help to create the filter?
9 How does the consumer consume relevant units?