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ROOT CAUSE ANALYSIS (Root Cause (what, when, who, why, where, how), Steps…
ROOT CAUSE ANALYSIS
Root Cause
what
when
who
why
where
how
Steps to follow to investigate the problem and gather all the facts.
Evaluation-Next we need to determine how serious is the nature of the problem so we can react accordingly.
Investigation-Data is key.
Identification- The first step is to describe the problem in detail so everyone understands what occurred.
Analysis- Utilize Root Cause Analysis tools to sift through the details and backtrack to the origin of the problem.
Student Fish bone
The school
Methods
The student
Machinery
Fish bone four main branches
Machines
Man
Methods
Materials