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2.4 MOTIVATION (Poor staff motivation (Lateness, Absenteeism, Poor…

- - - - Job satisfaction comes from five factors
        
        The work itself
        
        Responsibility
        
        Recognition
        
        Advancement
        
        Achievement
      - Job dissatisfaction comes from five main factors
        
        Salary
        
        Relationships with others
        
        Supervision
        
        Working conditions
        
        Company policy and administration
  - - - Self-actualisation
      - Esteem needs
      - Social needs
      - Safety needs
      - Physical needs
    - - Money is necessary to satisfy the needs
      - Difficult to identify each need a worker would need
      - Not everyone has the same needs
  - - - People that find purpose in their work unlock the highest level of motivation
    - - Maintains that everyone wants to get better at doing things
    - - Our self-direction is a natural inclination
  - - - Select workers to perform a task
      - Observe them performing the task and note the key elements of it
      - Record the time taken to do each part of the task
      - Identify the quickest method recorded
      - Train all workers in the quickest method and do not allow them to make any changes to it
      - Supervise workers to ensure that the best way is being carried out
      - Pay workers on the basis of results
    - - Observe and record the performance of staff
      - Establish the best method of doing a job
      - Select the right people for each job
      - Piece-rate payment systems
      - Economic man
- - - - Time-based wage
      - Piece rate