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EMOTIONAL INTELLIGENCE (Self-Management Skills (Self-regulation (Able to…
EMOTIONAL INTELLIGENCE
What is it?
Emotional intelligence refers to one's capacity recognise, understand and manage their own emotions as well as those of others whom they interact with.
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In order to sufficiently achieve organisational goals, managers are required to possess emotional intelligence in order to steadily manoeuvre their workers to the set targets, in an ideal social setting where emotions and feelings are controlled and appropriated.
Self-Management Skills
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Motivation
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Better equipped to deal with failure, especially
when combined with self-regulatio
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Self-awareness
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Understand how their feelings affect them, others, and
their job performance
Deep understanding of one’s emotions, strengths,
weaknesses, needs, and drives.
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At the upper echelons of organisations, technical
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