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Week 8 Emotional Intelligence (Why the need for EI? (Perennial…
Week 8 Emotional Intelligence
Relationship management skills
Social skills
Culmination of other dimensions of emotional intelligence - allows competency in other dimensions to be employed
A core task of being a leader is ‘managing relationships’ with others – above, parallel, and below
Being friendly – but with a specific purpose – influencing people to move in the same direction as you
Those with strong social skills
Wide network within and outside organisation
Find it easy to establish common ground with a diverse range of people
Empathy
Thoughtfully considering other’s feelings along with additional factors when making decisions
self-management skills
self-regulation
Extreme displays of negative emotion unlikely to result in effective leadership
Those with self-regulation are not bound or controlled by their feelings
They are able to control feelings and use them to their advantage
motivation
have a desire to achieve beyond expectations--their own as well as everyone else's
They want to achieve for the sake of achievement and not necessarily for external rewards
Continuously attempt to raise the performance bar and track progress
Are better equipped to deal with failure,especially when combined with self-regulation
self-awareness
identifying self-aware individuals
ability to speak accurately and openly about their emotions and the impact they have on their work
frank in admitting failure
recognise and highlight their limitations as well as strengths
self-aware individuals
have a solid understanding of their values and goals
understand how their feelings affect them, others, and their job performance
are neither overly critical or unrealistically optimistic
have a deep understanding of one's emotions, strengths, weaknesses, needs, and drives
What is EI?
the capacity of self-awareness, self regulation, motivation, empathy and social skill.
The notion of emotional intelligence and its relevance to business has continued to spark debate
Can emotional intelligence be learned?
Learning emotional intelligence
Genetic component to emotional intelligence
The limbic system learns best through motivation,
extended practice, and feedback
Emotional intelligence a product of the brain’s limbic
system governing feelings, impulses, and drives
Training the limbic system takes a lot longer than
training the neocortex governing analytical and
technical ability
Nurture also play a significant role
Emotional intelligence increases with age(i.e. maturity)
However, age does not guarantee heightened emotional intelligence
Requires sincere desire and commitment from the learner
Easier to learn regression analysis than empathy!
Why the need for EI?
Perennial difficulties associated with ‘identifying’ those with ‘potential’ to become leaders within organisations
At the upper echelons of organisations, technical competencies are of lower importance
IQ alone does not predict effective leadership and therefore organisational success
Empirical evidence that supports a positive relationship between emotional intelligence and leader/organisational performance
Emotional intelligence can be learned - managers can be trained on emotional intelligence through structured long-term training programs
https://youtu.be/iDnV7scCseg