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emotional intelligence (self-management (self-awareness (the ability to…
emotional intelligence
self-management
self-awareness
the ability to recognise and understand your moods, emotions, and drives, as well as their effect on others
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self-regulation
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The ability to stop and think, before acting on impulse.
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Self-regulation allows people to deal with the constant changes that occur in organisations (e.g. ownership, technology, peers)
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relationship-management
empathy
Being thoughtfully considerate of employees feelings, while in the process of making business decisions.
In a business example, when having to make employees redundant, a manager would attempt to understand how employees feel, by being honest with those involved, keeping them all informed of any developments that may occur
By focusing on empathy, you increase the probability of success. Especially in group based settings, where the emotions of all involved are considered.
social skill
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The ability to find common ground with people, and build common identity.
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Learning
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Born largely out of the brains neurotransmitters, mainly responsible for feelings, impulses and drives.
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