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Salesforce Implementation (Data Structure (Reporting, Importing pre…
Salesforce Implementation
Current Business pratice
User Stories
Current Systems
Change Management
System Training
SF Trailhead
UniMelb Trailhead
User Experience / Quality Assurance
Data Structure
Reporting
Importing pre existing data
Analytics
Information Managment
Salesforce Platform
Communities
All Forms(Flows)
Peer to Peer Engagement
Marketing
Service
Enabling continuous improvement
Running SF projects and Improvements
Capturing User Stories
Creating Personas