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The Role of Human Resource Development in Continuous Improvement:
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The Role of Human Resource Development in Continuous Improvement:
Facilitating Learning and Change : 
:star: Continuous Improvement (CI)
:check: Biazzo & Bernandi (2003) - organisational capabilities for sustainable & incremantal innovation can only developed by a number of behavioral routines.
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:check: Key to Success CI:
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:check: McAdam, Stevenson and
Armstrong (2000) - CI culture by companies is strongly
associated with the development within companies of an innovation culture.
:star: Learning & Work
:check: Nonaka (1991) - tapping the tacit and often highly subjective insights, intuitions, & hunches of individual employees and making these available for testing.
:check: Nonaka & Takeuchi (1995) - Knowledge creation is a spiralling process of interaction between explicit and tacit knowledge
:check: Leonard (1992) - "knowledge set that distinguishes and provides a competitive advantage". 4 dimensions typified this knowledge set:
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:check: Berman & Woodland (1999) - Knowledge ca be recorded, archived and distributed. 1 of the primary formats or vehicles for the transport and distribution of knowledge is information.
:check: Davenport, Sikka & Beers (1996) - knowledge as information combined with an individual's or organisation's experience, context, interpretation & reflection.
:check: Myburgh (2000) - whatever an organisation may do, it must generate, acquire, process and use this information to develop knowledge.
:star: Integrating Learning & Work
:pen: For organisation to learn, knowledge captured by individuals must be :
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:pen: Schein (1985) - major organisational challenge is the internal integration of individuals within a shared culture that facilitates learning.
:check: To be competitive, organisation must engender an environment where CI is the focus and individuals are trained, encouraged and rewarded for their learning behaviors and sharing of knowledge.
:check: The HR function can play a significant role in any change process but their involvement needs to be supported with both time and money and the senior management team needs to be committed to involving all functions in a culture of continuous improvement.