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The Role of Human Resource Development in Continuous Improvement:…
The Role of Human Resource Development in Continuous Improvement: Facilitating Learning and Change
Continuous Improvement
Benefit
:+1::skin-tone-2:
staff performance
:man::skin-tone-2:
Business Performance :man_in_business_suit_levitating::skin-tone-2:
Mature CI requires
:
'Learning to learn' :book:
Learning to improve ever-more efficiently & effectively
tackle more complex improvement problems & challenges
Key to CI success
Plan :world_map:
Do :pencil2:
Check :check:
Act :runner::skin-tone-2:
Behavioral Routines
Ability to: generate sustained involvement in continuous company :building_construction:
Link continuous improvement activities to strategic goals :goal_net:
Move CI activity across organizational boundaries
Manage strategically the development of CI
Articulate and demonstrate CI values
Learn through CI activity :books:
Learning Behavior
Appropriate organizational mechanism used to deploy what was learned
Learn from experience
Share learning from work & experience
seek opportunities for learning
Managers accept & act on the learning that takes place
Managers support experimentation
Ensures learning incorporated into organization
Organization articulates & consolidates learning
Learning & Work
Knowledge
:book:
Explicit
Explicit
Tacit
Tacit
Explicit
Expressed in words & numbers :capital_abcd: :1234:
Tacit
Highly personal & hard to formalise :green_cross:
Can be recorded, archived, distributed
Info that enriched through interpretation, analysis & context in which it is examined
4 dimension that typified knowledge set
Employee knowledge & skill
Technical systems
Managerial systems
Values & norms
Information
Data that has been organised, analysed and interpreted by computer/people
Organizational activities
Monitor organizational performance
Assess the possibilities of breakdown
Creation & communication of instructions, advice & policies
Exchange of experience & knowledge
Scan business environment
Make minor/major decisions
Integrating Learning & Work
For organization to learn, knowledge must be;
Shared
Disseminated
Applied
Create culture
