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Long Term Success (Quality (risks, scenarios, rewards (Hazards (Impact…

- - - - improvement
  - - - Impact
        
        action
    - - Evaluate
    - - effectiveness
- - - - feedback
      - Plan
      - Evaluate
- - - - customers
  - - - benefactors, social, individual, groups
- - - - training
      - Appraise
      - ownership
  - - - Compliance
      - Knowledge
    - - Brand
      - awareness
  - - - Mission
        
        action
        
        feedback
      - Internal comms
        
        team
      - plan
        
        Benefits
      - External comms
        
        Customer
- - - - customer communication
      - Loyalty
      - customer satisfaction measurement
      - Building relationship
      - social media
      - offerings
      - feedback
- - - - Loans
      - Cash flow
      - value
      - profit and loss
      - accounts
      - costs