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2.2 ORGANISATIONAL STRUCTURE (Communication (formal visual (presentations,…
2.2 ORGANISATIONAL STRUCTURE
Organizational chart
terminology
level of hierachy
chain of command
span control
delegation
centralization
decentralization
bureaucracy
de-layering
type
tall
flat
by hierachy
by function
by product
by region
Project-Based
more flexible n responsive
have project manager
many teams operate at once but no interaction
each team borrows diff department
use matrix structure
Shamrock
trimming their workforce to
retain only a multi skilled core
first leaf - core managers,
technicians and employees
second leaf - contractual fringe
third leaf - a flexible workforce
parttime
seasonal
temporary
Communication
formal verbal
interviews
lectures
presentations
telephone conversations
non-formal verbal
f2f conversations
gossiping
telephone conversations (unrecorded)
formal visual
presentations
videos
notice boards
sign
symbols
non-formal visual
body language
gestures
formal written
reports
letterers
notices
non-formal written
memos
emails
texts