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Reading Flow (Readee Process (Register via website (Pick date & time…

- - - - Data Collect: Name, phone, email, opt-in, how'd you get here? Notes
        
        Scheduled = Payment Processed
        
        PayPal
        
        Stripe
        
        Landing Page: Payment Confirmation, Date, Time & Call-In Data Displayed
        
        Immediate Email: Confirmation - Payment + date/time/call-in
        
        Email Sequence: Reminders 1 week, 1 day, 1 hour before
        
        Reading Happens
        
        1 more item...
- - - - When Readee Registers
        
        Hello@CCH gets Email notification w/name, phone, email, notes
        
        Readees details (sans payment info) imported to back-end of calendar
        
        Reading Team leader can check calendar for live readee info
        
        READING HAPPENS
        
        On Call: Leader notifies readee: You will receive: email follow-up. You can call center for download
        
        POST-reading: Leader sends report to CCH; Leader tags Readee "GOT reading"
        
        1 more item...
        
        If Zoom: Leader must record to local computer, then upload to CCH server
        
        OR, if zoom: leader records to account, then ADMIN must upload file to CCH server & delete from zoom account
        
        If Maestro, recording housed on Maestro account
    - - Staff
      - Graduate
      - Student