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COMMUNICATION IN THE MIDWIFERY SETTING (Consultation (Sharing of important…
COMMUNICATION IN THE MIDWIFERY SETTING
Documentation
Clear, concise, comprehensive, accurate and objective records
Legal and professional guidelines
Accountability
Teaching/supervising students
Assessing colleagues
Reports and incidents (to woman, or in workplace)
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Recording all treatment decisions, their effectiveness and results
How each woman reacts to care
Right to refuse care
Right to seek a second opinion
Consent
Informed consent
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For midwifery interventions that might be required
Creation of care plan and explanation of what's going on
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Confidentiality
Privacy rights
Shared information is private
Information shared with colleagues or other health professionals
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Exception applies when required by law
Inter and intra profession
Referral to other heath professionals
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Requirements outside scope of practice
Relaying of information for next stage of care
Available support networks at hospital or community for woman
Informing fellow midwives of woman's care preferences, objection to treatments
Communicate to woman other options for her care
Consultation
Sharing of important information between midwife and woman
Access to interpreters
Woman understands information provided
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Informed participative care for woman/family
Active decision making
Care plan goals, desired outcomes
Use of language
Comprehensible, simple and succinct information for woman/family
Referring to woman without judgment
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Verbal discussions
Documentation
Being an active listener
Woman's feelings and ideas about pregnancy
Handover
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Oral
Involvement of patient
communicating with patient following events
Continuum of care
Relay of information to fellow midwives
ISBAR
Introduction, situation, background, assessment, recommendation
SHARED
Situation, history, assessment, risk, expectation, document
Written
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SOAPIE
Subjective, objective, assessment, plan, intervention, evaluation
FACCO
Fact, accuracy, completeness, currency, organisation
Aims
Provide best care for woman
Positive environment
Continuity of care
Patient safety
Reduce negative health outcomes
Wrong medication
Incorrect diagnosis
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