Please enable JavaScript.
Coggle requires JavaScript to display documents.
:speaking_head_in_silhouette:Everyday Conversations :speaking_head_in…
:speaking_head_in_silhouette:Everyday Conversations :speaking_head_in_silhouette:
A few guidelines
Avoid Finishing another sentence
Ask for clarifications as needed
Don't treat people who have language problems like children
Let others know what your special needs are
Small Talk
Be Positive
Talk about noncontroversial topics
Be sensitive to leave taking cues
Talk in Short Sequences
Stress similarities
Answer question with enough elaboration
Introducing People
Always do a brief intro
Forgetting people names
Everyone does it just admit it
Reluctance to self disclose
Be Culturally Sensitive
Rank Differences
Apologies
Admit wrongdoing
Only if wrongdoing actually occurred
Be Apologetic
Be specific
Empathizee
Give Assurance that won't have again
Avoid Excuses
Chose the appropriate changel
Complementing
Be honest and real
Compliment in moderation
Be Totally Complimentary
avoid buts and however
Be specific
Add feelings
Backhanded complementing
More insult than complement
Advising
Giving Advice
Listen
Empathize
Be tentative
Ensure Understanding
Keep the interaction confidential
Avoid should statements
Responding to Advice
Accept the Advice
Avoid negative response
Interact with the advice
Express appreciation