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:star: Five Principles of Conversation :star: (Principle of Process …
:star: Five Principles of Conversation :star:
Principle of Process :flashlight:
Opening :smiley:
Phatic communication
Establishes connection
Feedforward
General Idea what the conversation is about
Business
Main part of conversation
Feedback
Reflects back on the conversation
Closing :checkered_flag:
The good bye
Principle of Cooperation :speaking_head_in_silhouette:
Quantity Principle
Only the necessary information
Quality Principle
Only what you know to be true
Relation Principle
Only talk about what is relevant
Manner Principle
Requires to be clear and organized
Principle of Dialoge
Dialoge
Deep concern by all parties involved
Monologue
Exact opposite no real interaction
To increase Dialogue
Demonstrate respect for the other person
Avoid negative criticism and negative judgements
Keep Channels of communications open
Acknowledge the presence and importance of others
Avoid manipulating the conversation
Principle of Turn Taking
Speaker Cues :speaker:
Turn-Maintaining Cues
helps maintain the speaker role
Turn-Yielding cues
tells listener your are finish and passing the speaker role
Listener cues :ear:
Turn Requesting Cues
Lets the speaker know you have something
Turn Denying cues
indicates your reluctance to assume the speaker role
Back-channeling cues :neutral_face:
used to communicate various types without assuming the speaker role
Interruptions
Attempts to take over speaker role
Principle of Politeness :+1:
Maxim of Tact
helps to maintain others autonomy
Maxim of Generosity
Helps confirm the others importance
Maxim of approbation
Praising someone or complementing
Maxim of Modesty
Minimizes any praise or complements you might receive
Maxim of Agreement
seeking out areas of agreement and expressing them
Maxim of sympathy
expression of sympathy empathy an like for the other person
