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2.4 Internal and External Communication (Choosing Appropriate Method (:red…
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:pencil2: The transferring of a message from the sender to the receiver, who understands the message.
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:star: Without this, a business can have serious consequences.
:pencil2: Involves a message which does not call for/require a response from the receiver. Doesn't allow receiver to contribute/provide feedback.
e.g. Notice boards, signs
:pencil2: When the receiver gives a response to the message and there is a discussion about it.
e.g. Phone calls, meetings
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