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RISK AND DISASTER MANAGEMENT (Sensitive tourism demand (Conflict in Kosovo…
RISK AND DISASTER MANAGEMENT
Sensitive tourism demand
Conflict in Kosovo
September 11
Bombing in Bali
MH17 &MH370
Paris Attack
Nepal Earthquake ( 2015)
Gulf War in the Middle East
SARS
Definition of Disasters
Carter's manual for disaster managers funded by the Asian Development Bank
an event, natural or man-mad
sudden or progressive
affected communities has to respond by taking exceptional measures
The world Health Organization
in health and health services
affected area or communities
any occurrences causes damage
The Asian Disaster Preparedness Centre in Bangkok
causing widespread human
affected communities to cope using their own resources
serious discruption of the functioning of society
Risk & Risk Management
A crisis
affect long-term confidence in an organization
an unexpected event
ability to continue operating normally PATA
affects traveler confidence in a destination and interferes
the ability to continue operating normally
Risk Management
by tourism business and organization or destination
the term which applies to the mean
the ability to continue operating normally
Crisis Guideliness For Tourism Industry
After the Crises
communicate confidence
use promotional imaginatively
evaluate security measure
use research effectively to build confidence
Before the Crises
be prepared for promotional activities
review security system
prepare a crisis management plan
be research ready
During Crisis
devise promotional strategies
ensure security of the operation
communicate from the front line
do tactical research on the situation