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Skills (Type of quetions (IN questions (follows the actual trail of…

- - - - More than one question in one sentence
        
        Only last question is answered
      - Same question rephrased
        
        Creates confusion
- - - - Think about alternatives
      - Be conscious of behavior
      - Get input
      - Observe others’ reaction
- - - - Half listening
      - Sound listening
      - Active listening :warning:
  - - - gives the core of the story
    - - Combination of paraphrasing and reflection of feelings
    - - showing that the listener is trying to understand
        how the other person is feeling
- - - - Clear goals
      - Clear roles and tasks
      - Clear communication
        
        Behavior
        
        Expectations
- - - - Finding out about how I come across
      - Improving the effectivity of my behavior.
    - - Make someone aware of how he/she comes across
      - Allow someone else to improve on his/her behavior.
      - Observation
        
        what I hear or see
      - Interpretation
        
        what I think or how I feel about it
      - Effect
        
        Action I do because of, what are consequences