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KWIKSET - HPW (Customer buys HPW (Frontliner demos and customer is asked…
KWIKSET - HPW
Customer buys HPW
Frontliner demos and customer is asked to nominate 1-2 addresses
Customer nominates 1 address only
Customer nominates 2nd address via GAH App
Customer uses HPW at the 2nd address and works
Customer downloads the Globe At Home App
Customer buys HPW
Frontliner demos and customer is asked to nominate 1-2 addresses
Customer nominates 2 addresses
After 7 days from purchase, customer decides to change 2 addresses
Customer downloads Globe At Home App and attempts to change/update addresses
Globe At Home app does not work
Customer goes to Globe website to check how to change/update address/es
Customer calls Hotline to get the address/es changed/updated
Customer buys HPW as a gift
Frontliner demos and customer is asked to nominate 1-2 addresses
Customer is unsure of address/es
Customer is given 7 days to nominate at least 1 address
Customer is advised it can be done via Globe At Home App
Customer buys HPW
Frontliner demos and customer is asked to nominate 1-2 addresses
Customer nominates 2 addresses
Customer abruptly moves houses and needs to update at least 1 address
Customer downloads Globe At Home App and attempts to change/update addresses
Customer goes to Globe website to check how to change/update address/es
Customer calls Hotline to get the address/es changed/updated