I enjoyed reading the article and examining the methods used in the evaluation of the distance learning program. I found the study to be comprehensive and relevant concerning topics of focus, and I found the scope of the study effective. The topics included course design, support, and technology. I think a larger stakeholder population would have been more effective. For example, only interviewing 6 faculty members and 5 program administrators limits the range of the responses. In addition, the low response rate from 23 students out of 77 students narrows the perspectives. I found it surprising the university uses an open source course management system instead of using one of the many for-profit course management systems. The article did not provide the name of the system or explain the characteristics of the course management system. In addition, I found it surprising that course design and revisions must be conducted by graduate assistants and librarians to be odd and uncommon. I can see how this process would drastically slow innovations especially if the graduate assistants and librarians are overwhelmed. In my experiences developing and teaching online courses, in most instances, I have direct control to modify course content and resources. In a few instances, it is a requirement to discuss the revisions with the department chair then upon approval, I can make the revisions. I teach for one for-profit school that does not allow faculty to update courses, there are instructional designers that accomplish updates and revisions with the aid of subject matter experts. In conclusion, I think the recommendations offered by the evaluators are in line with the presented data from the data collection tools. I found the technology recommendations to be the most important and most urgent. For example, the electronic reserves system maintained by the library and graduate assistants should be improved. In addition, the recommendation concerning the course management system should be studied. The evaluators could conduct a needs assessment study to examine the needs concerning the course management system.