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Operational risk and resilience (Hazards (Supply chain (lost, delayed,…
Operational risk and resilience
Hazards
Health & safety
Harm
Supply chain
lost
delayed
damaged
Human capital
Human errors
deliberate actions
incorrect or incomplete training
Technology
Communications or computer system failures
Failures of equipment during operation
Incorrect equipment
Customers
using then intended
Training or competence issue
incorrectly specification product or services
Organisational
Failure of internal processes or procedures
Adverse cultural responses
Impact
Organisational objectives
Financial
Pubic relations
Environmental
Safety
Very low-very high table 1 p. 88
likelihood
General impression
Percentage change of occurrence
Complexity of process, and presence of checks and balances
Industry history of occurrences
Degree of control over factors
Rare - Almost certain table 2 p. 89
Managing risk
Reduce impact
Reduce likelihood
Event risk
Recover