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Line managers' views on adopting Human Resource Roles line ((Hilton…
Line managers' views on adopting Human Resource Roles
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DISCUSSIONS
There are indeed a number of keypoints of divergence in the positions of the strategic and first line managers adoption of HR
Less evidence that the first line managers feel they have their senior level and organisational support for their HR activities :man-shrugging::skin-tone-4:
First line managers see heavy workloads and short term job pressure as hidrance to involvement :silhouettes: :construction_worker::skin-tone-4:
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Personal level of responsibilities for team members and HR is higher among strategic manager :arrow_upper_right:
A higher proportion of strategic managers report involvement in HR activities than first line : :silhouettes:
INTRODUCTION
Initiated a service quality(equilibrium) approach with a human resource strategy and employee training and development club(Esprit)
This paper explores line managers view on :-
:red_flag: understanding their role in hr activities
:red_flag:their involvement in Hr activities
:red_flag:commitment to Hr activities
LITERATURE REVIEW
HRM AND HRD have grown up as distinct fields of study using seperate theories and practices(Ruona and Gibson,2004) :open_file_folder:
The involvement of line manager in HRD has been the subject of academic debate and organisational debate and in clarifying the first line managers role :silhouettes:
Purpose and approach
Purpose:To :mag_right:explore the different views of 2 different levels of line managers on their role in relation to HRD and HRM activities
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Hilton introduced a global service quality initiative that seeks to establish a service brand(Equilibrium) and service culture(Esprit/Hilton moments),with support from a HR employment strategy,which includes an employee training and development club(Esprit)
Esprit have been designed to embrace key principle of :
:check:Employee recognition
:check:Respect
:check:Reward
In attempting to ensure that Esprit is operationalised effectively,all line managers in hotel are expected to assume responsibility for it through HR activities
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