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Group Stakeholder Interview (The change process was explained in detail,…
Group Stakeholder Interview
The change process was explained in detail
Feedback was taken into careful account and addressed by leadership team
The TCP process has been pivotal to change at Connections
More program Expansion
Increased Income for Staff current and future
Direct Service was not interrupted
Stakeholders were well informed and consulted for opinions
Need to consider purchase or rental of additional space for new programs
staff has been very supported
Scarcity model has been directly addressed
Program reconfiguration has been achieved
Diversity has been present in lead staff
Board has been invited to come to agency by open door invite
More community awareness is needed
additional radio announcements
Agency appearance has been updated to fit new identity
Agency mission presented openly
Community outreach is being addressed through multiple actions
Connections has embraced staff input
leadership team course corrects when needed
professional development for key staff
Clients seem pleased with change
Community partners are supportive and positive about program efficacy
Need additional expansion when appropriate