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2.1 (2) HUMAN RESOURCE MANAGEMENT (training (On-the-job training…
2.1 (2) HUMAN RESOURCE MANAGEMENT
RECRUTMENT
The process of identifying the need for a new employee, defining the job to be filled and the type of person needed to fill it, attracting suitable candidates for the job and selecting the best one
STEPS
1) Establish the exact nature of the job vacancy and draw up a job description
job tittle
details of the tasks to be performed
responsibilities involved
place in the hierarchical structure
working conditions
how the job ill be assessed and performance measured
2) draw up a person specification
a detailed list of the qualities, skills and qualifications that a successful applicant will need to have
3) prepare a job advertisement reflecting the requirements of the job and the personal qualities looked for
4) draw up a shortlist of applicants
5) conduct interviews
training
work-related education to increase workforce skills and efficiency
On-the-job training
instruction at the place of work on how a job should be carried out
Off-the-job training
all training undertaken away from the business, e.g. work related college courses
Cognitive training
exercises designed to improve a person's ability to understand and learned information
Behavioural skills training
is designed to improve an individual's ability to communicate ad interact with others both inside and external to the organisation
communication skills
change management skills
assertiveness skills
negotiating and influencing skills
conflict management skills
presentation skills
customer service skills
networking skills
interview skills
induction training
to familiarise new recruits with the systems used in the business and the layout of the business site; this form of training is usually on-the-job
appraisal of employees
the process of assessing the effectiveness of an employee judged against preset objectives
types of appraisal
formative
summative
360-degree feedback
employee's line work colleagues and peers
subordinates
supervisors
internal and external customers
self-appraisal
dismissal of employees
being removed or 'sacked' from a job due to incompetence or breach of discipline
contract of employment
a legal document that sets out the terms and conditions governing a worker's job
unfair dismissal
ending a worker's employment contract for a reason that the law regards as being unfair
REDUNDANCIES
When a job is no longer required so the employee doing this job becomes redundant through no fault of his or her own
employment patterns and practices
traditional
full-time employment contracts
permanent employment contracts for most workers
regular working hours each
working at the employer's place of work
large proportion of the working population
teleworking from home
staff working from home but keeping contact with the office by means of modern IT communications
flexible hours contract
portfolio working
the working pattern of following several simultaneous employments at any other time