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Unit 6 Chapter 20 (The value of HR objectives (The targets pursued by the…
Unit 6 Chapter 20
The value of HR objectives
The targets pursued by the HR function or department of the business
:check: If the targets are achieved this should help the business to maintain its overall corporate objectives.
They contain a timescale and a numerical element.
Allows managers to
judge the performance
of the business. Objectives may include: employees producing more per week or improved quality.
Improve performance
, especially if monetary (Taylors theory) or other rewards are offered for achieving goals
The success of John Lewis partnership is that customers value employees knowledge and skills, setting demanding objectives to improve employee performance, involvement and training helped them achieve sales of £9 billion (2014)
Types of human resource objectives
1)
Labour productivity=
Measures the output of a firm in relation to its number of employees
HR objective relating to quantity of products that employees should produce may occur more in manufacturing and construction industries (Its easier to measure the output of each employee).
LP objectives are attractive to managers as they help to control costs, if an employee produces a big output the cost of producing the average unit will be controlled enhancing competitiveness
Quality=
Is the extent to which a product meets customers needs
2) The number and location of a businesses workforce
By 2024 companies will require an additional 46,000 employees due to the growth of technology based businesses.
Having a workforce of the right size and in the right place assists the business in providing high quality services and goods.
The Royal Mail requires additional employees during busy times such as Christmas, as a result one of the objectives will be to have a flexible workforce that an meet the changing demands of customers
Employees who work from home as grown from 11.1% in 2001 to 13.7% in 2012
3) Employee engagement and involvement
There are numerous definitions of employee engagement, the CIPD has defined it as
'being positively present during the performance of work by willingly contributing intellectual effort, experiencing positive emotions and meaningful connections to others'
Employee engagement=
Describes the connection between a businesses employees and it's mission, goals and objectives
Employee involvement=
exists in a business in which people are able to have an impact on decisions and actions that affect their working lives
Employee involvement as an objective aims to enable employees to contribute to continuous improvement and performance of the business.