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Collaborative Computing Technologies GSS Part 1 (Group Support System…
Collaborative Computing Technologies
GSS Part 1
Communication
Support
Vital
element in DSS
Needed for collaboration
Modern information
technologies (Web/Internet)
Inexpensive, fast, reliable, capable
Groupware
Software provides
collaborative support to group
Provides a mechanism for teams to share knowledge/information/data
Time/Place
Communication
Framework
Same place-time
Different place-Same time
Same place-Different time
Different place-time
Group Support System
Combination of hardware and software
that
enhances groupwork
Goal
Increase benefit collaboration
Decrease/Eliminate cost
Traditional
Method
Nominal Group Technique (NGT)
Delphi method
Electronic
Meeting System (EMS)
Form of groupware that supports anytime/
anyplace meetings
Important
Feature
Process Gain
Parallelism
Simultaneous contribute
Large group participate
Triggering
Stimulate thinking
Anonymity
Promote equal participation
More ideas lead to more quality ideas
Overcome fear of speaking (shy)
Ideas considered on merit not source
Focus content but not personality
Defuses tough political discussions
Synergy
Integrate ideas
Structure
Facilitate problem solving
Save time/cost
Record
keeping
Can be saved for future use
Process Losses
Free-riding
Flaming
GSS Meeting Process
Idea Organization
Prioritization
Idea Generation
Idea Generation