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Building long term success (Value creation (Employees (Flexible working,…
Building long term success
Planning short/medium/long term success
Short-term success
Long-term success
Innovation cycles
Time and innovation
Quality and improvement
Quality importance
Quality management
Business sustainability
Quality cost
Prevention
Appraisal
Internal defects
External defects
Assurance and control
Quality systems
Quality management
Histogram
Control chart
Scatter diagram
Pareto chart
Checklist
Cause and effect diagram
Stratification
Perceptions-based quality
Quality gaps model
Evolution of continuous improvement
Improving performance
Important-performance matrix
Performance importance to customers
Against competitors
Characteristics
Plan development
Value creation
Employees
Flexible working
Paid holidays
Sick pay
Training development
Self-employment
Safety
Consumers
Governments
Stakeholders
Suppliers
Government
Environmental
Climate change
Energy use
Water use
Innovation
Collaboration: Operations, HR, Marketing
Brainstroming
Think tanks
Community
Recycling
Economic and societal
Leadership and management
Person
Training
Mentoring
Development
Result
Position
Purpose
Fellowership
Organizational wide
Trust
Leadership and motivation
Providing direction
Why? How? What?
Motivational factors
Career progression
Value
Purpose
Culture
Gender
Pay gaps
Stereotyping
Respectability
Supportive
Media
Religious
Teamwork
Nationality
Relationship Marketing
Benefits
Cost-effective
Customer retention
Customer loyalty
Value and satisfaction
Commitment, communication, trust
Relationship types
Partner
Advocate
Supporter
Client
Purchaser
Prospect
Leadership
Future opportunities and threats
Creates change
Vision and inspiration
Management
Inward focus
Maintaining Stability
Budget control
Chanage facilitation
Process control